Continuous Improvement - Flipping the Script on Your Coaching Culture

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Folding a fitted sheet. A slow internet connection. Tangled earphones. Stepping in chewing gum…while wearing a brand new pair of shoes. Each of these scenarios is but a minor annoyance in contrast to the most dreaded terror of all: the annual performance review. Despite its prevalence in the workforce, the traditional annual review process is notably, almost comically flawed. But this isn’t exactly news: even back in 1997, a SHRM survey found that only 5% of companies were “very satisfied” with their performance review process. In 2012 – 15 years later – another SHRM survey found 45% of HR leaders thought reviews were a poor gauge of a worker’s performance.

And it’s not just leaders that can’t stand them – employees hate annual reviews, too. In 2015, another survey found that half of millennial employees aged 18-34 left their annual review meeting feeling they couldn’t do anything right, while 25% began to immediately look for another job. Surely, you say, there has to be a better way!

In this webinar, we’ll explore the pitfalls of the traditional annual performance review and learn how to move towards a more continuous model of feedback grounded in Appreciative Inquiry, a strength-based approach to individual and organizational effectiveness. You’ll discover…:

Specific reasons to reinvent your annual performance review process
Tips for transforming confrontational performance discussions into collaborative ones
Practical advice for gradually (and successfully) shifting your coaching culture towards one of continuous improvement

August 22, 2018 11 AM PDT, 2 PM ET, 7 PM GMT

Brought to you by:

Jordan George, Director, Leadership & Talent Development

Jordan George is an award-winning talent development leader and speaker with a passion for helping people do what they do, better. As the Director of Leadership & Talent Development at CFE Federal Credit Union, Jordan pulls from over a decade of diverse experiences in leadership development, HR, learning & performance, and organizational development to design innovative and highly engaging learning solutions that get people excited about learning. He’s also a total pro at making stuff up (don’t worry, this bio is the real deal). As a professional improviser, Jordan has performed extensively throughout Central Florida as well as at the world’s largest improv festival, the Del Close Marathon, in New York City. Blending facilitation and performance, Jordan uses the art of improvisation to help leaders and teams cultivate positive employee experiences that empower people to do their best work.

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