SHIFT BLOG SERIES: LESSONS IN EMPLOYER BRAND FROM DELTA’S CUSTOMER EXPERIENCE
exaqueo
NOVEMBER 28, 2018
In the past year, Delta Air Lines was named: Most On-Time Global Airline by Flight Global Most Innovative Companies Worldwide by Fast Company One of Fortune magazine’s Most Admired Companies for the fifth consecutive year In the first half of 2018, Delta’s net promoter score (NPS) was 43.9%, up 187% from its 2010 score (15.3%) ( Inc.com ).
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