When Candidate Experience Is Like Canceling Your Cable
Survale
MARCH 21, 2024
After braving the phone tree, getting to a rep, running the gauntlet of retention and cross sell salvos, I finally finished the call having canceled my service, conquered my anxiety and begun the first day of my new life with a cancellation confirmation in my inbox and all the optimism in the world. But that’s another story. Maybe/Maybe not.
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