June, 2009

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Data for Global Health, Part II

Forum One

A couple of weeks ago a group of Seattle global health data experts met at the Seattle Biomedical Research Institute to continue a conversation we started earlier this year on global health data. This session we focused on issues of health data collection--represented by the form shown here, which is a brand-new data collection instrument from Kenya (brought to the group by PATH's David Lubinski).

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Frequently Asked Questions (FAQ) About Tempworks Freemium

Staffing Talk

Today we officially launched our Freemium program, and with it came a lot of questions from people both inside and outside of Tempworks. I try to explain most of it in this clip, and in case you missed there is an actual demo of the startup process here.

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The Revolution is Twitterfied

Forum One

Five years ago, CNN and 24-hour news channels and personal blogs captured US citizen dissent at the 2004 Presidential election results (or lack thereof). In 2008 TwitterVoteReport attempted to provide real-time election monitoring as US citizens posted voting experiences to their Twitter feeds. Concurrently the Obama campaign leveraged every social media tool in the book to engage US citizens, empower them with ways they could help, and ultimately contributed to winning the next presidency.

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"Book Discovery" and Policy Impact

Forum One

Clive Thompson's article in the latest Wired on " The Future of Reading " is a compelling read. And I found especially interesting his mentioning of "what bibliophiles call book discovery.". He talks about the benefits of both putting book content online *and* also allowing people to engage/comment/mashup the text. This would massively improve what bibliophiles call book discovery.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Breaking with Business As Usual - An MDG Strategic Conference

Forum One

Next week, I'm pleased to be participating on a panel as part of an intriguing event called "Breaking with Business As Usual - An MDG Strategic Conference" It is being led by a group I've recently learned about called MIDEGO - Global Partnerships Reaching Global Health Care Goals, based here in D.C. I like the concept of the conference: Accelerating the Millennium Development Goals It is an all-day event next Friday June 19, 2009 in Burke, VA, and registration is still open.

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[Results are in!] Comparing Twitter Discussion Results with Blogs, Radio & Newspaper

Forum One

The Twitter discussion originally blogged about below took place on June 3, here's my top impressions: First, you can see the full transcript here , posted by the event sponsor Ashoka. Its nice to have a transcript packaged, though you can also see it all by searching Twitter on hash tag #SocEntChat. Foremost for me, the result of the two-hour live chat with about 30 people was two or three new insights to challenge and refine my previous thinking -- which is great.

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Comparing Twitter Discussion Results with Blogs, Radio & Newspaper

Forum One

This Wednesday I'll be a guest presenter in a two-hour Twitter-based discussion of environmental issues and social entrepreneurship. This follows on three recent press events with newspapers, radio and bloggers on similar topics, so it will be interesting to compare the Twitter results and my experience from these different media channels. You can watch or participate in the Twitter discussion , Wednesday June 3, 4pm-6pm EST.

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Secrets of a Staffing PR Genius

Staffing Talk

I like to write about social media – blogging, search engines, viral videos – but the reality is that despite its predicted demise traditional media like newspaper and TV still get many times the eyeballs. Staffing companies that can leverage that media with free PR have a leg up on everyone else. Over the years I’ve watched my brother Michael Dourgarian of Manpower who recently got mentioned again in the national news outrun competition and consistently grow revenue in part because of his PR ge

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Big-Time Tempworks Contributor

Staffing Talk

If you’re in sales you know unpleasant it can be to go out on a road trip, especially if you don’t have the right kind of support back at headquarters. Fortunately, our Tempworks road warriors have an invaluable service developed by Hassan Hemani (pictured above). Hassan’s sales lead integration system makes sure our sales folk get maximum lead penetration when they go into a territory.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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How Permission Marketing Creates Spam

Staffing Talk

I curse Seth Godin and the popularity of his “opt-in” or Permission Marketing. It’s become the biggest source of spam on the internet. Now it’s not entirely fair to blame Seth although he does engage in some amount of spam himself. No, it’s not him but the legions of email marketers out there who have adopted the “opt-in” religion as a license to harangue and bore subscriber lists, filling their inboxes with irrelevant, repetitive crap.

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How to Handle Inbound Leads from the Web

Staffing Talk

How do you handle inbound leads from the web? Pounce? Pause? Putz? It’s an issue I talk about a lot with the sales staff here at Tempworks. Obviously the phone-in leads we handle right away. Anecdotally the phone-ins are the best, and so we display our phone number prominently on our website. But what about emails from prospects or webform conversions from the website?

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What’s Black and White and Red All Over?

Staffing Talk

What’s black and white and red all over? Watch the humor clip below from Jon Stewart to see the answer. Myself, I’m just back from a week of walleye fishing near the Detroit Lakes in upstate Minnesota where the official unemployment may be high but the underground economy of fishing guides, dock installers, and corn-stands flourishes. With payroll and sales taxes weighing down every transaction, it’s no wonder off-book activity is booming.

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How Microsoft Bing Will Give Google a Run for Their Money

Staffing Talk

Many of the leading voices in social media drink the Google kool-aid straight up. You can tell because they began denigrating Microsoft’s launch of Bing from the get-go. They’re missing out on a lot. At Tempworks we see huge potential for Bing. I’ve already been a fan of the Microsoft search engine on MSN which is the same as the one on Bing simply because it brings a lot of traffic to Tempworks and at a better price than Google.

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Protect Your Business: Tackle the Future of I-9 Fraud with Expert Strategies

Speaker: Speakers

Is your business ready for the future of document fraud? AI advancements have made forgery easier, increasing risks for employers. With 85% of identity fraud last year linked to impersonation, proactive compliance is essential. Join WorkBright’s webinar on October 8 to equip yourself with crucial insights for protecting your business from fraudulent I-9 documents, including: Understanding Risks: Learn about new fraud tactics impacting your business.

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Good Read

Staffing Talk

My wife and I are reading and enjoying Summer Guest , a novel by Justin Cronin, an arch-political-enemy-turned-friend from my activist days in Iowa City. Justin was the editor of the university newspaper there and did me the favor of teaching more about writing in two hours than I had learned during my entire undergraduate year. We’re reading his book on my new Kindle DX which my wife first dissed (too heavy, no new book page smell) but has now swiped and won’t let go of.

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How to Manage Healthcare Staffing Costs

Staffing Talk

It’s an amazing contrast, the American and the French healthcare systems. One discriminates against the poor and leaves many without adequate care. It suffers from rampant fraud and is ruled by administrators instead of doctors and nurses. It’s perpetually broke and makes it impossible for anyone living in remote areas – anyone but the wealthy – to gain access to quality care.

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MSN Career Site Talks Up Daniel Group’s Social Media Strategy

Staffing Talk

They give me blank stares like what is this software guy trying to sell me now when I talk to most prospects about how they need to embrace social media. So it came as a pleasant surprise when MSN featured one of my own clients, The Daniel Group, as a transformative agent in the emerging space of social recruitment. Here is what MSN had to say in an article written by Rachel Zupek, a CareerBuilder writer: The Daniel Group/Dan Temps , for example, decided to take advantage of social media to enha

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How to Make Armenian Style Manti

Staffing Talk

Crunchy 'boats' of meat pies in a tomato based broth topped with yogurt make for one of the mideast's best but little known delights. Using a pasta roller speeds up the process of creating the boats. My innovation is to add cilantro and seeds to the meat/parsley/onion mixture.

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Navigating Assessments: Choosing the Right Fit for Your Organization

Speaker: Dr. Craig Ellis, Head of I-O Psychology, HighMatch

Are you struggling to make sense of the pre-employment assessment space? In this live webinar, Dr. Craig Ellis, a leading Industrial-Organizational (I-O) psychologist, will guide you through a practical and objective framework to identify and implement the assessments that best address your organization’s unique hiring needs.

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How to Get That Dream Job: Part 1

Staffing Talk

I’ve been watching my 16-year-old fumble through the process of getting a summer job. She’s in the “I applied but they didn’t call back” stage right now. This got me thinking about all the job solicitations I get and how little resumes matter in a tight job market. One solution to the candidate-glut is to stand out not with your resume but with your approach, particularly the cover-letter.

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How to Land That New Job

Staffing Talk

Jeff Taylor (pictured, left) , the founder of Monster, offered great advice to job-seekers this last week during his appearance on Hubspot’s weekly inbound marketing telecast. Quite the showman, Jeff moonlights as a DJ and electrifies the conversation. It’s no wonder he was able to keep Monster so much in the public eye during its rise. Jeff’s advice to job seekers was to go into your interview knowing everything you possibly can about the hiring company and hiring manager.

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Race Card Played in Temp Payrolling Scam

Staffing Talk

[link] Barack Obama may be president, but there is no shortage of scammers seeking protection with the race card. According to the grand jury indictment, David A. Banks, Demetrius K. Harper, Gary L. Walker, Clinton A. Stewart, David A. Zirpolo and Kendrick Barnes conned several different Colorado temporary services into payrolling ghosted employees on fictitious work orders.

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How to Get Your First Customers

Staffing Talk

This morning Jack Terrana and I did our weekly show with 25 entrepreneurs from around the country, and quickly it became obvious that the hot topic of the week was how to get those first few customers for a new staffing agency. That’s me by the way pictured above with my Japanese counterpart and Megumi, my customer-provided escort (no, not that kind) , during one of my many trips to Japan Air Systems (JAS) and Nippon Airlines in the 1990s.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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A Payroll Marketing Clip That Doesn’t Mention ‘Staffing’

Staffing Talk

Harut our main non-staffing payroll sales guy exhorted me to do a clip about our payroll services without mentioning ‘staffing’. I thought it came out pretty good although i have reservations about mentioning the competition names like ADP and Kronos. Btw I have a $10 Starbucks card for anyone who can tell me how to make the ‘play’ button not appear smack dab in the middle of the Youtube screen.

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Hiring Your Competitor’s Sales Guy?

Staffing Talk

Maybe with all this Brett Favre talk here in Minnesota we’re just a little too sensitive about this idea of hiring the competitor’s star, but this time both my experience and my emotion are in agreement with Lee Salz over at ERE who destroys some popular myths: Some of the attraction to the competitors’ salespeople is sheer laziness. Hire a salesperson from the competitor today … instant revenue tomorrow.

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Rapping Flight Attendant

Staffing Talk

Southwest recently started service out of Minneapolis to Chicago and Denver. Alleluia. For anxiety-attack prone folks like myself, the transformational humor makes all the difference. Hat tip to Hubspot’s inbound marketing blog.

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An Italian, an Armenian and an Armenian-Italian Walk Into a Bar

Staffing Talk

Great staffing meet up with Tempworks sales folk Jack Terrana and Harut Khachatryan at reputed mob hangout Parkside in the Queens. Tradeshows were a topic of conversation. StaffingTalk readers know I have no use for them, especially no use in exhibiting at them. Statistics: Zero. The number of deals Tempworks won from last year’s ASA show. $90k. The cost of exhibiting at the show. 47.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.