Airlines Candidate Experience Screening 
Proactive Talent
APRIL 19, 2016
Fact #4: A real case study: Two years ago, Virgin America surveyed its rejected candidates and found that 18% were their customers. What’s worse is that 6% switched to a competitor airline as a result of a negative candidate experience. This weak employer brand cost Virgin roughly $6.2
Linkedin Talent Blog
APRIL 18, 2019
For Jennifer Carpenter , vice president of talent acquisition at Delta, this answer also holds the secret to an exceptional candidate experience : caring. By showing you care, you leave candidates with a positive impression of your brand, even if they don’t ultimately land the job. Simple right? Previously, you had one shot.
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Recruiting Daily
APRIL 8, 2015
It helped me to be in the shoes of the person in the drive-through when ordering some Wendy’s or the overloaded airline hostess struggling to make a bunch of cranky people happy. I had only one phone screen make it to the in-person stage. Yet, here I am 2 weeks later, with maybe about 15 phone screens. Well, I did that, too.
Eightfold
SEPTEMBER 17, 2020
For 11 years in a row, it has been rated the world’s top low-cost airline. It cared about the candidate experience, but providing a good one was tough. It was screening a huge number of resumes, and scheduling interviews imposed a heavy burden on recruiting teams. Read more about Air Asia here.
Recruiting Daily
JUNE 30, 2016
They’re taking a risk and warranting big changes in their life simply by applying, and their candidate experience to this point has convinced them that the person on the other side of this application just doesn’t get it. After their wait time increases, applying to sometimes hundreds of jobs, they inevitably become more frustrated.
ExactHire Recruiting
DECEMBER 14, 2018
Apple, Southwest Airlines) focus on how clarity around their why inevitably drove customer acquisition and retention. In the book, Sinek shared how former Southwest Airlines CEO, Herb Kelleher, championed this belief with the culture he fostered in his organization. He/she can experience our why first-hand.
Recruiting Blogs
MAY 3, 2016
Fact #4: A real case study: Two years ago, Virgin America surveyed its rejected candidates and found that 18% were their customers. What’s worse is that 6% switched to a competitor airline as a result of a negative candidate experience. This weak employer brand cost Virgin roughly $6.2
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