Thu.Mar 27, 2025

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10 Interview Questions to Ask Customer Service Candidates

4 Corner Resources Staffing Blog

Hiring exemplary customer service professionals can make or break your business. These frontline employees are often the first and most frequent point of contact between your company and its customers, meaning their ability to communicate clearly, solve problems quickly, and create a positive experience is essential to customer satisfaction and long-term brand loyalty.

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How to Deal with All of the Government Contracting Chaos

The Cleared Recruiting Chronicles

While the contracting world can be chaotic, cleared recruiters who take a strategic, proactive approach will thrive.

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Autonomous AI Agents: Understanding Their Role and Impact

Zartis

Published by Zartis - Software Engineering Teams & Technology Consulting Autonomous AI agents are transforming multiple industries by executing tasks and making decisions on their own which leads to improved efficiency and productivity. The article explores how these agents function in essential areas like healthcare and finance where they improve operations and user experiences.

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Managing an Employee with ADHD: How to Be the Leader They Need

The Muse

Learn effective strategies for managing an employee with ADHD, fostering a supportive and inclusive work environment.

How To 52
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Understanding Group Medicare for an Aging Workforce: Key Considerations for HR Leaders

Speaker: Shawnequa Albert

As our workforce evolves, so must the way we support it. With more employees choosing to work beyond age 65, HR leaders are increasingly being called upon to guide aging employees through one of the most complex transitions in their professional lives - from employer sponsored plans to Group Medicare. Without clear guidance, confusion around eligibility, coverage options, and cost implications can lead to uncertainty and missed opportunities for optimized benefits.

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RChilli Strengthens User Trust with CCPA Certification

RChilli

As businesses and technology continue to evolve, the importance of data privacy has reached an all-time high. RChilli, a global leader in AI-driven HR technology solutions, has recently fully complied with the California Consumer Privacy Act (CCPA). This accomplishment strengthens the companys commitment to user data privacy and showcases its ongoing dedication to innovation and security in the recruitment industry.

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The Must-Read Articles for Talent Professionals This Week

Linkedin Talent Blog

Over the years, talent professionals have likely heard many arguments against the cover letter, including that its unnecessary and even obsolete. In a recent article, the Harvard Business Review takes the opposing view, emphasizing the importance of cover letters even when theyre not explicitly required: As long as human beings are still making hiring decisions, HBR writes, a cover letter is the most human impression you can make before an interview, so pass on it at your peril.

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5 Conflict Management Styles to Tackle Any Disagreement at Work

The Muse

Discover different conflict management styles and how they can be applied in the workplace, and get expert tips for resolving team disputes with ease.

ATS 52
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How to Choose AI Hiring Software: 10 Essential Questions for Recruitment Success

Recruitics

When selecting AI hiring software, ask questions about security, bias mitigation, efficiency, candidate experience, and integration capabilities to improve recruitment outcomes. Key Takeaways With 87% of companies using AI in recruitment, selecting the right software requires careful evaluation of security, compliance, and bias mitigation capabilities.

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How to Deal with a Layoff: Tips From Mental Health Professionals

The Muse

Layoffs are becoming more common across industries. If you're feeling the emotional impact, heres how to deal with a layoff and protect your mental health.

How To 52
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How to Hire for Potential: Looking Beyond the Resume for Top Talent

When you have a high-volume role and every resume looks the same, traditional hiring methods make it impossible to identify which candidates have the right skills for success. In this webinar, you’ll learn how to quickly differentiate top candidates by focusing on soft skills, cognitive abilities, and culture fit, not just experience. What We’ll Cover: Why traditional hiring falls short: Experience alone doesn’t predict success What skills-based hiring is: Soft skills, cognitive abilities, and c

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Candidate Assessment in 2025: The Ultimate Guide

Recruiter Flow

With thousands of candidates applying for open positions, recruiters can feel spoilt for choice when running interviews and sending assignments. However, finding the right fit for each role is not just a question of numbers. A thousand applicants can all be wrong for a role without the necessary skills, mindset, and experience. Recruiters and staffing agencies need robust candidate assessments to screen inbound applicants quickly, fairly, and accurately.

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The End of “Hiring” As We Know It? Welcome to the AI-Driven Talent Marketplace

Social Talent

Imagine opening Netflix and having to apply to watch a movie. You find the title you like, complete a form, wait two weeks, and hope the algorithm approves your request. Sounds ridiculous, right? Now consider how most companies hire. A need arises, we create a job opening, draft a description, post it, wait for applicants, screen them, assess, interview, and finally decide.

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Why Should a Candidate Choose Your Role?

NPA Worldwide

Recruiters play a critical role in connecting top talent with organizations, but in todays competitive job market, simply offering a competitive salary isnt enough. Candidates have options, and theyre making decisions based on much more than just numbers. To stand out, recruiters need to differentiate roles as opportunities that truly resonate with what candidates are looking for.

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Process, People, and Platform for Top-Notch Recruitment Performance – Curtis Key

Recruiter Flow

Imagine recruitment as a Venn diagram strategically placed at the intersection of process, technology, and human connection. Few better embody this dynamic balance than Curtis Key , founder and CEO of Blue Castle Agency. With his background in real estate, sales, digital marketing, and even music production, Curtis brings a unique, aka an absolute must-explore, perspective to talent acquisition.

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The Secret to Navigating Employment Compliance in 2025

Speaker: Speakers

The employment compliance landscape is evolving fast, and staying on top of the latest regulatory changes can feel overwhelming. With so much conflicting information out there, how can you be sure you're covering all your bases? Join Kimberly Best-Robideaux, a top immigration attorney with 20+ years of experience, and Chapelle Ryon, CEO of WorkBright, for an expert-led webinar to help you move beyond the headlines and break down key insights about evolving regulations.

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How to Write Job Descriptions to Attract Top Talent

Professional Alternatives

A well-crafted job description is essential for attracting the right candidates and setting clear expectations for potential hires. An effective job description does more than just list dutiesit conveys your company culture, defines success in the role, and helps filter candidates to ensure the best fit. Whether it’s on LinkedIn, ZipRecruiter, or your company’s own website, it’s crucial to understand that a job description can make all the difference in securing top talent.

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Cleantech Creators: Kenneth Munson – Story Of Software S04E15

Zartis

Published by Zartis - Software Engineering Teams & Technology Consulting The Guest Kenneth Munson, CEO and Founder of Rhythmos Kenneth Munson , is the CEO and Founder of Rhythmos , a company at the forefront of optimising EV charging costs on the grid. Today, we’ll delve into his journey, the critical role of grid edge technology in the rise of e-mobility, and the innovative solutions Rhythmos is developing to harmonise the growing demand for electricity with our existing infrastructu

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10+ Questions To Ask LMS Vendors | ClearCompany

ClearCompany Recruiting

Choosing a new learning management system (LMS) vendor can feel like youre navigating a maze of features, pricing packages, and customer testimonials. Your team needs support for mandatory training courses, microlearning, and flexible career paths. The CHRO asked for software with analytics and reporting capabilities that make it easier to demonstrate learning and development (L&D)s value.

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The power of non-monetary rewards in employee engagement

Achievers - Recruiting

Non-monetary rewards are key to a better employee experience , offering lasting impact beyond a paycheck. While financial incentives provide short-term boosts, meaningful recognition and growth opportunities build deep emotional connections and long-term commitment. Achievers Workforce Institute (AWI) calls this emotional salary the non-monetary factors that make employees feel valued.

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Revolutionizing Hiring: Remote-Insourcing That Slashes Turnover & Training Costs!

What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.

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Computer Literacy Test: Importance, Method, and Examples

The Hire Talent

Lets be realalmost every modern job today requires basic computer skills. From replying to emails and creating reports to organizing files in the cloud, digital know-how is no longer just nice to haveits non-negotiable. Thats exactly why a computer literacy test has become a vital step in the hiring process. It helps you confidently filter candidates who can hit the ground runningfrom day one.

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Future of Jobs Report 2025: Key Insights and Trends

Broadleaf

By Joseph O’Shea , Vice President, Client Delivery Are you ready to navigate through the uncharted waters of tomorrow’s labor market? The World Economic Forum (WEF) just released its Future of Jobs Report 2025 , which takes a comprehensive look at the transformative impact of technology in the workplace (especially AI), job growth and loss, and worker skills gap challenges, amongst other essential workforce trends.

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How to Debate: A New Workplace Competency

Recruiting Daily Advisor

We are all able to debate. In fact, that has become abundantly clear in the polarized environment we now live in. That doesnt mean, though, that we know how to appropriately debatea skill that has become increasingly in demand in business settings. The Value of Debate Skills Debate skills serve both business and individual needs, as a recent MIT study reveals.

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#AvatureUpfront APAC 2025 – Top Trends and Takeaways

Avature

The lush environs of Melbournes Royal Botanical Gardens proved an inspiring venue as talent leaders from a wide range of industries gathered by its picturesque lakes to share success stories and exchange the latest insights in HR at #AvatureUpfront APAC 2025. Home to over 8,500 species of plants and countless birds and wildlife, the gardens are an apt testament to how careful selection, placement and care can nurture a collection of disparate individuals into a thriving ecosystem that offers far

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The Great Disruption: Leveraging AI To Better Your Benefits Strategy

Speaker: Joana Ardelean, MSHRM, PHR, SHRM-CP, CC

The benefits landscape is shifting rapidly, and AI is at the center of this transformation. From optimizing health and wellness programs to predicting future benefits needs, AI is empowering HR and total rewards leaders to make smarter, more proactive decisions. The challenge? Understanding where AI fits in your strategy and how to leverage it effectively while keeping employee well-being at the forefront.

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How and Why to Build a Sustainable Talent Pipeline: A New Approach to Recruiting & Hiring

Recruiting Daily Advisor

The U.S. labor market is like a Magic 8 Ball; shake it, and you get a different answer every time. Is there a war for talent? “Signs point to yes”especially in healthcare, retail, and food and beverage. Does the market favor employers? “It is decidedly so”particularly in tech, where most of the big players continue to lay off workers who just recently were in high demand.

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Accelerating Gender Equality in CPG: Breaking the Glass Ceiling in Boardrooms & Supply Chains

Slayton Search Partners

Despite significant gains over the past decade, women in CPG are experiencing declining support. For businesses, renewed commitment to diversity initiatives will be key to equitable advancement and financial outperformance. Despite notable advancements in gender representation in recent years, the CPG sector faces a critical inflection point. Women in supply chain achieved historic levels of representation in 2023yet a Gartner survey recently revealed stalling momentum amid slowing DEI advocacy

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Faces of HR: How Maureen O’Neill’s Legal Precision Meets DEI Passion at Consilio

Recruiting Daily Advisor

Maureen O’Neill’s career is a testament to the power of evolution, a journey that seamlessly blends legal acumen with a fervent dedication to diversity, equity, and inclusion (DEI). From the rigorous corridors of a prestigious law firm to the dynamic landscape of eDiscovery and the heart of Consilio ‘s DEI initiatives, Maureen has built bridges between worlds, proving that precision and passion can coexist beautifully.

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[Podcast] Industry Spotlight | Navigating Legislative Changes: Strategies for Staffing Firms with Toby Malara, Vice President Government Relations – American Staffing Association

Crelate

Sign up for The Full Desk Experience updates! Show notes On this episode, were diving deep into the ever-evolving legislative and regulatory landscape shaping the staffing and recruiting industry. Joining us is Toby Malara, Vice President of Government Relations at the American Staffing Association. With over two decades of experience in government affairs and legal counsel, Toby unpacks the latest legislative changes, regulatory shifts, and challenges facing staffing firms today.

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10 HR Metrics for 2025: HR Data Toolkit

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!