What Is Emotional Intelligence? Here’s Why It Matters at Work
The Muse
JANUARY 31, 2025
What is the definition of emotional intelligence? Learn how it impacts success and how to develop it.
The Top 7 Interview Questions You’re Probably Not Asking
JazzHR
MAY 23, 2017
Below are seven of the questions that you probably aren’t asking, but that experts agree you definitely should be. It reveals their level of emotional intelligence and their ability to think critically about themselves. Again, if the candidate bad-mouths his former boss, that’s a definite warning sign.
Interviews 
168
168 Join 123,000+
Insiders
Sign Up for our Newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
TL;DR Cultural Intelligence, Networking & Hire by Google
Social Talent
APRIL 1, 2018
Many out there might be familiar with the terms IQ and EQ (emotional intelligence), but finding a candidate ranking high in CQ (cultural intelligence) is now equally as important. Cultural intelligence is closely associated with emotional intelligence. So what does that mean exactly?
Culture 107
107 
How to Increase Engagement with Trust and Vulnerability
Achievers - Recruiting
NOVEMBER 11, 2020
If you’re going to put someone on a performance plan, then that type of discussion should definitely be taken offline and held in private. During my live virtual event, I discussed ways to utilize emotional intelligence tools and shared best practices to build a trusting and engaging team. What are you doing on November 18?
How To 114
114 
5 workplace skills to your promotion in 2025
PowerToFly
DECEMBER 4, 2024
However, people who learned computers were able to rise higher and faster on the career ladder, and there was definitely a shift in workplace skills and experience that created new jobs and phased out older ones. Emotional Intelligence Do not finish your workplace skills plan without checking in with your soft skills.
A Comprehensive Guide to Communication Assessment for Recruiters
Hacker Earth
DECEMBER 12, 2024
Non-verbal communication: Body language, tone, and emotional intelligence. Heres a breakdown of critical metrics and how they apply to technical teams: Clarity Definition: The ability to articulate ideas, technical concepts, or solutions in a straightforward and understandable manner.
Assessment 62
62 
If Your Date This Valentine’s Day is a Recruiter, What Should You Expect?
Recruit CRM
FEBRUARY 10, 2022
While the definition of a stable job is changing much like dating, if you're steady in life and emotionally intelligent, you're bound to strike exciting conversations at the table. With hundreds of job applications that they scan through every day, they try looking for someone who has been sure about their jobs in the past.
My Favorite Recruiting Tools in 2020
WizardSourcer
JANUARY 18, 2020
DeepSense itself utilizes Artificial Intelligence (AI) alongside emotional intelligence, making it highly effective as an outreach customization tool. Video is considered the single most engaging and immersive form of content on the web, so I definitely agree that recruiters should be finding more ways to use it.
Tools 88
88 
Broadening the Leadership Scope: How female leaders are driving for success
The Staffing Stream
MARCH 24, 2021
Research carried out by McKinsey identified that many organizations still rely on a traditional, stereotypical, masculine definition of leadership that focuses on authoritative decision making, control and corrective action. Women bring more emotional intelligence into the workplace. Broadening the scope of leadership.
5 Vital Teamwork Skills and How to Test Them
The Hire Talent
APRIL 7, 2021
The broad teamwork skills definition states that these complementary soft skills allow individuals to work better in groups. Conflict management has a lot to do with emotional intelligence and people skills, so an aptitude and people skills focusing on EQ might help you select candidates better. What Are Teamwork Skills?
How To 94
94 
The Best Intentions That Ruin the Pursuit of Great Company Culture
ExactHire Recruiting
AUGUST 15, 2016
For example, an organization’s tendency for employees to be abrasively free-wheeling with their opinions could, with a little bit of emotional intelligence training, be channeled into a strength of championing candor for the effective continuous improvement of processes.
Culture 156
156 
Soft Skills: Why Are They Important in the Workplace?
Professional Alternatives
FEBRUARY 18, 2020
— 6) Emotional intelligence. Managers today do not have the time or energy to micromanage every task and every employee, though those who are high maintenance or who don’t pull their weight quickly stand out as a weak link. Be willing to take the initiative and do your job well. You accept criticism and learn from it.
Customer Success Recruiting Is Gaining Steam: Here’s How to Do It Right
Recruiting Daily
OCTOBER 27, 2021
Emotional Intelligence: The CSM should self-regulate when under stress and always empathize with the customer’s situation. If you’re thinking about hiring a customer success rep, there’s one thing to get right first: the role and its definition — specifically, the one that works for your business.
How To 90
90 
[Podcast] Industry Spotlight | Annette Wehrli – Founder of Effectivity Consulting: Cultivating Leadership in the Staffing & Recruiting Industry
Crelate
SEPTEMBER 5, 2024
And that’s what I love about it, is it’s complex, it’s subjective, and there’s a lot of room for definition and interpretation. But most people understand in a more definitive way the word power. What are your thoughts on the importance of emotional intelligence and leadership?
Industry 118
118 
Mindfulness at Work: Developing a Culture of Mindful Leadership and Empathy
Achievers - Recruiting
SEPTEMBER 18, 2020
One can be sure that the individual will definitely not be inspired to provide the same level of commitment when the next project arrives. There is nothing more deflating and demotivating than giving your heart and soul to a project and not receiving adequate acknowledgment for the sacrifices made.
Culture 140
140 
How to hire (great) software engineers
Devskiller
JUNE 1, 2023
Prepare for the recruitment process Now that we have the definition out of the way, let’s dive into the preparation steps for the recruitment process. Emotional intelligence. Although this might seem as another buzzword, emotional intelligence gains more importance in every organization day by day.
Engineering 71
71 
Sales Associate Skills: What They Are and How to Test Them
The Hire Talent
MARCH 26, 2021
Emotional Intelligence. While it is difficult to properly convey empathy and manage other peoples’ emotions in online communications, it is not impossible. Luckily, psychology and human resources have plenty of instruments to assess emotional intelligence objectively, just as they do with cognitive intelligence.
Mastering Executive Presence: Leadership Strategies
Nexus Search Partners
DECEMBER 4, 2023
The Definition of Executive Presence A leader's executive presence hinges on their clear communication and firm leadership. It embodies a consistent display of confidence, emotional intelligence , and body language. Confidence, emotional intelligence, and understanding of individual traits are key.
Strategy 52
52 
7 Pre-Screening Interview Tips For Entry-Level Seasonal Hiring
ConveyIQ
SEPTEMBER 28, 2017
Refine your definition of the ‘right fit’. While most questions should be job-specific, there’s also room to ask a few broader, more subjective questions that reveal something about personality and emotional intelligence. You’ll also want to ask: Whether they’re legally allowed to work in the United States.
Screening 58
58 
How Atypical Sellers Shatter the Mold
Lusha
MAY 9, 2024
They can handle even the toughest objections and geekiest technical questions – definitely an asset when selling complex services or niche B2B products. The Empath The Empath is highly attuned to people’s emotions and able to deftly read social cues. Empaths make great consultative sellers who truly understand pain points.
“New Year, New Me” – How about the real you?
The Whiteboard
JANUARY 10, 2019
We all do things that we know we probably shouldn’t, or definitely shouldn’t. So the journey toward authenticity starts with some level of emotional intelligence and self-awareness, and even then there is only so far you can take it. Thing is, like most things in life we know are good for us, it’s easier said than done.
Staffing News of the Day, June 27, 2013
Staffing Talk
JUNE 27, 2013
Supreme Court pushes off definitive ruling on affirmative action , sends Fisher v. Strategic Leadership Resources advises business leaders on how to increase their emotional intelligence, or “EI” [Digital Journal]. University of Texas back to lower court [Inside Higher Ed]. Allegis Group tops list of largest U.S. Lifehacker].
7 Pre-Screening Interview Tips For Entry-Level Seasonal Hiring
ConveyIQ
SEPTEMBER 28, 2017
Refine your definition of the ‘right fit’. While most questions should be job-specific, there’s also room to ask a few broader, more subjective questions that reveal something about personality and emotional intelligence. You’ll also want to ask: Whether they’re legally allowed to work in the United States.
Screening 54
54 
Unusual Interview Questions: Can They Help You Make Better Hires?
Hireserve
JULY 20, 2023
These questions often do not have a ‘right’ answer, but rather, they offer hiring managers an opportunity to evaluate a candidate’s thought process, communication skills, and emotional intelligence. So, if you were to ask a candidate, ‘what do you think of garden gnomes?’
Interviews 78
78 
3 Interview Questions Guaranteed to Land You the Best Hires
Recruiting Daily
FEBRUARY 2, 2018
In the early days, I definitely made my share of bad hires: The employee who stole equipment. The salesperson who never made a sale. The woman who continually fell asleep at her desk and did her personal errands including her daughter’s wedding planning while out of the office on company business. In the beginning, I […].
Interviews 67
67 
The Downside Of AI Technology In The Hospitality Industry
Gecko Recruiting
APRIL 13, 2023
Human interactions are essential in the hospitality industry as they create emotional connections with customers. The literal definition of ‘Hospitality’ is the friendly and generous reception and entertainment of guests, visitors, or strangers – AI promotes the opposite of this.
Industry 52
52 
How to Hire the Best Skills for the Future of Talent
Jobvite
MARCH 4, 2020
AI is a big part of the reason recruiters’ roles are expanding, and it’s definitely going to play a large role in the future of the talent world. But as the world turns to AI to automate processes, the role of people and emotional intelligence is taking center stage. AI wants you — to stop wasting time on mundane, admin tasks.
Hiring 52
52 
How to Hire the Best Skills for the Future of Talent
Jobvite
MARCH 4, 2020
AI is a big part of the reason recruiters’ roles are expanding, and it’s definitely going to play a large role in the future of the talent world. But as the world turns to AI to automate processes, the role of people and emotional intelligence is taking center stage. AI wants you — to stop wasting time on mundane, admin tasks.
Hiring 52
52 
Using Personalization to Activate Learners
Silkroad
MARCH 14, 2018
Here are ten to initially consider: Assessments – Many organizations are looking at 360 degree (also known as multi-rater) reviews as a way for employees to build self-awareness and strengthen their emotional intelligence. Social – There’s some controversy about the definition of social learning. Is it learning on social media?
Silkroad 40
40 
The Assessment Testing Process: Unplugged
The Hire Talent
MAY 1, 2018
So if you’re already using or thinking of using assessments in your hiring process, you’re definitely not alone. Did you know that nearly 70% of US companies use pre-employment assessment tools to test their candidates? All the cool companies are doing it!
Assessment 58
58 
3 Job Interview Questions You Must Stop Asking
SmartRecruiters
JULY 22, 2015
You definitely want to learn things about the people you interview; especially regarding their strengths and weaknesses. I guess some people would call that emotional intelligence. And definitely be concerned when the questions you’re asking produce mostly hollow answers.
Interviews 48
48 
The 10 Real Reasons Your Recruitment Strategy is Failing
Social Talent
JULY 13, 2016
This is somewhat related to the point #5 but definitely applies to all aspects of your communication with candidates. There’s a number of different things you can do to avoid bias such as focusing on fair treatment of all candidates, undergoing emotional intelligence training and reinforcing positive images.
Strategy 70
70 
A Complete Guide to Using Psychometric Tests in Recruitment
Hundred5
FEBRUARY 21, 2024
For example, you can identify someone’s: Emotional intelligence Strategic thinking skills Situational judgment and adaptability Communication skills Self-awareness Empathy Relationship management Top tip: Not hiring right now? There are different psychometric tests for different situations.
Unusual Interview Questions: Can They Help You Make Better Hires?
Hireserve
JULY 20, 2023
These questions often do not have a ‘right’ answer, but rather, they offer hiring managers an opportunity to evaluate a candidate’s thought process, communication skills, and emotional intelligence. So, if you were to ask a candidate, ‘what do you think of garden gnomes?’
Interviews 60
60 
Which Personality Tests Are Best for Corporate Candidates?
Contract Recruiter
JULY 3, 2022
For a more nuanced discussion of the different kinds of personality assessments (including IQ tests, emotional intelligence tests, aptitude tests, and more), check out this post on the subject. For example, IQ tests are widely discredited and often considered ineffective for making decisions and judging individuals.
Why You Need to Say “Bye-bye” to These 5 Recruiting Concepts
Linkedin Talent Blog
JUNE 12, 2017
Well, you’re in luck: here are five non-traditional tactics that can predict performance (like ping pong duels, fake crises, and sabotaged restaurant orders) , and here are four ways to screen for emotional intelligence outside the interview. Now, we’re not saying you should get rid of interviews altogether.
30 Product Owner Interview Questions to Accurately Assess Candidates
Hundred5
SEPTEMBER 30, 2022
Keep reading to discover the definition and responsibilities of a Product Owner and 30 product owner interview questions that will help you accurately assess candidates’ technical skills and personality traits. Quick Links: How to define your expectations for the Product Owner role? What does a Product Owner do?
Assessment 52
52 
30 Product Owner Interview Questions to Accurately Assess Candidates
Hundred5
SEPTEMBER 30, 2022
Keep reading to discover the definition and responsibilities of a Product Owner and 30 product owner interview questions that will help you accurately assess candidates’ technical skills and personality traits. Quick Links: How to define your expectations for the Product Owner role? What does a Product Owner do?
Assessment 52
52 
The Importance of Emotional Intelligence for Professional Growth
Zengig
MAY 30, 2023
Emotional intelligence can be an advantage in many areas of your life, and work is no exception. We’ll explain the importance of emotional intelligence on helping you advance in your career and how to improve it in a professional context. What is emotional intelligence?
Find Your Sales Job At Pluralsight - Inside The Sales Team
PowerToFly
APRIL 28, 2022
Watch the video to the end to learn all about what makes this team so unique- you’ll definitely want to join! ?? Marina Barlovac is a structured, passionate, and result-oriented sales professional, who is after creating best practices and best results combining emotional intelligence with analytical thinking ability.
ATS 31
31 
7 Reasons to Use a Cognitive Ability Test in Your Recruitment Process
The Hire Talent
JANUARY 28, 2021
According to specialists, the cognitive ability test definition is straightforward. Of course, you should select your top performers for subsequent evaluation with the help of psychological/behavioral assessment tools, technical skills testing, emotional intelligence tests , interviews, and so on.
Assessment 59
59 
Top 5 Skills You Need for a Successful Career in Customer Support
PowerToFly
OCTOBER 15, 2019
Practice your explanation skills and come up with alternative definitions if one that you've already tried doesn't work that well. Definitely not just tutorials. Avoid jargon, specialized terminology, and words that only people involved in your industry would understand. Good communicators know what to say, when to say it, and how.
Keep Your Team Happy: How to Improve Employee Morale
Homebase
MARCH 15, 2024
Recognize a diverse range of contributions If your leaders have a narrow definition of success, employees may not get the recognition they deserve. Help with this by teaching techniques for managing time, boosting emotional intelligence, and preventing burnout. Note promotions, completed projects, and service anniversaries.
How To 52
52 
Specialist vs Generalist: What makes a better hire?
Hundred5
JANUARY 12, 2023
In addition to technical skills — like proficiency in programming or design expertise — T-shaped folks also possess cognitive skills like emotional intelligence and creativity. There is a definite place for both your generalists and specialists in a business. Forbes | Source.
Hiring 52
52 
Let's personalize your content